FAQ
Parking
We are located at 775 N. Vulcan Avenue, just south of Leucadia Blvd. Look for the painted palm trees to find our entrance. Upon arrival, you can pull into the circular driveway and park in any of the paved spaces, dirt parking lot or find street parking.
Check-in
Please arrive 10-15 minutes prior to your scheduled appointment. When you arrive enter thru the Triangle Portal at the back Northeast corner of the property and proceed to our front desk check-in located inside our boutique. Please fill out your Release & Consent Intake Form prior to arrival.
Amenities
We have an outdoor courtyard with daybeds and an overwater bungalow that we welcome you to enjoy while you are on property. Guests can enjoy complimentary water and tea during their visit. Lockers are prioritized for guests with multiple services in which a robe and sandals will be provided. Our Water Rituals are a great addition to your spa day. Experience our "Soak and Sauna Shala" and book an Infrared Sauna or Outdoor Soaking Tub Session with your service.
Food + Beverage
We do not have a café on property but with spa coordinator approval you can request to bring in light bites and beverages for your spa day. If you require a space on property for a group to enjoy food + beverage, that may require additional usage / rentals fee depending on the location on property, duration and day of the week.
For "Moon Days” (group bookings) we can arrange food & beverage service. Please indicate that you would like to include this offering when you submit your scheduling request and we will work with you in accordance with your budget, group size & desires.
Cancellation
We understand things happen! We have a 24-hour cancellation policy. We request that you honor this and cancel/reschedule your appointment by calling us or visiting us online at least 24 hrs prior to your scheduled appointment. Guests will be charged 50% of their service if they do not cancel 24 hrs prior to service or no show.
If you have any questions or if we can assist you in preparing for your visit in any way, kindly call our fabulous Four Moons Spa Front desk Coordinators. We look forward to your visit at our modern
beauty, healing + wholeness SPAce!