Because your appointment is reserved just for you at the Four Moons Spa we require 48-hour notice for canceling a Spa service. Any cancellation made without proper notification will be subject to a 50% service charge. 24-hour notice, no show or cancellation the day of appointment will result in 100% cancellation fee. Parties 4 or more are under a 72 hour cancellation policy resulting in 100% cancellation fee.
Please note that your late arrival will determine the length of your treatment. Your service will end on time so the next guest is not delayed. Thank you for understanding.
Gratuities are not included in the cost of your services. Four Moons Spa feels it is up to the discretion of our customers to determine the gratuity they wish to leave their service provider(s). The Spa industry average is from 15% to 20% of the service.
Four Moons Spa offers an adult environment and does not offer services for children under ten years of age. A parent or guardian must be present or give signed consent for any treatments to a client below the age of eighteen. The only approved services are 30 or 60 minute services.
A tranquil Space
Please keep in mind thatFour Moons is a tranquil place and help us maintain that peaceful environment when utilizing any of our facilities. For the relaxation, enjoyment and privacy of our guests, please speak softly during your time at the spa. Thank you for not speaking on cell phones, playing videos or music in common areas.